Privacy Policy

Effective Date: 10th May 2025

At Dcode International Limited, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.dcodeinternational.com or engage with our services.

1. Information We Collect

We may collect and process the following types of information:

1. Personal Information

• Full name
• Email address
• Contact number
• Company name and role
• Address (for billing, shipping, or correspondence)
• Any other information voluntarily submitted via forms or communications

1. Non-Personal Information

• IP address and browser details
• Device type and operating system
• Pages visited and duration of visit
• Referring websites or links

1. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver relevant content. You may manage cookie settings in your browser.

2. How We Use Your Information

Collected information is used to:

• Respond to inquiries and service requests
• Process orders, demos, or support activities
• Send product updates, newsletters, or promotional content (if opted in)
• Improve website performance and user experience
• Comply with applicable legal obligations

3. Sharing and Disclosure

We do not sell or trade personal data. We may share your information under the following circumstances:

• With trusted third-party service providers for hosting, analytics, and communication services
• To comply with legal requirements or protect our rights
• With internal teams to process your requests efficiently

All third-party partners are contractually bound to uphold strict data protection standards.

4. Your Rights

As a user, you may:

• Request access to the data we hold about you
• Correct or update your personal information
• Withdraw consent or request data deletion
• Opt out of marketing communications at any time

Please contact us directly to exercise any of these rights.

5. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to secure all information, we cannot guarantee absolute security over internet transmissions.

6. External Links

Our website may include links to third-party websites. Dcode International Limited is not responsible for the privacy practices or content of these sites.

7. Children’s Privacy

Our website and services are intended for business users. We do not knowingly collect information from individuals under the age of 16.

8. Policy Updates

This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

9. Contact Us

For questions or concerns related to this policy or your data, please contact:

Dcode International Limited
📍 RM10, 13A/F South Tower World Finance Centre, Harbour City,
17 Canton Road, Tsim Sha Tsui, Hong Kong
📞 Phone: +852 4406 1900
✉️ Email: info@dcodeinternational.com
🌐 Website: www.dcodeinternational.com